Power Company Reviews NZ 2025 | Expert Electricity Provider Analysis

Power Company Reviews 2025

Expert analysis and customer reviews of New Zealand's top electricity providers. Compare features, prices, and service quality.

Electric Kiwi

Electric Kiwi

4.8 (2,453 reviews)
Best Overall Value

Known for their innovative 'Hour of Power' feature and competitive rates. 100% NZ owned with excellent customer service.

Hour of Power No Fixed Term 100% NZ Owned
Mercury

Mercury

4.7 (1,897 reviews)
Best for EV Owners

Leading provider of renewable energy with special EV charging rates and a comprehensive rewards program.

EV Rates Fixed Price Promise Rewards Program
Meridian Energy

Meridian Energy

4.6 (1,654 reviews)
Best for Sustainability

100% renewable energy provider with strong environmental focus and competitive pricing.

100% Renewable Carbon Zero Price Match
Contact Energy

Contact Energy

4.5 (1,432 reviews)
Best for Families

Flexible payment options and family-friendly plans with good customer support.

Family Plans Dual Fuel Flexible Payments
Genesis Energy

Genesis Energy

4.4 (1,876 reviews)
Best for Price Certainty

Established provider offering fixed-price plans and comprehensive energy solutions.

Fixed Prices Loyalty Rewards Mobile App
Powershop

Powershop

4.6 (1,243 reviews)
Best for Online Savings

Innovative online-first provider with unique power purchasing options and discounts.

Online Discounts Powerpacks Usage Insights
Trustpower

Trustpower

4.3 (1,567 reviews)
Best for Bundled Services

Multi-utility provider offering competitive bundled packages for power, internet, and gas.

Bundle Discounts Multi-utility Fixed Terms
Nova Energy

Nova Energy

4.4 (1,123 reviews)
Best for Gas Users

Reliable provider with excellent dual-fuel options and local customer support.

Dual Fuel Local Support Smart Home
Flick Electric

Flick Electric

4.5 (987 reviews)
Best for Tech-Savvy Users

Innovative spot-price electricity provider with advanced usage tracking tools.

Spot Pricing Usage Tools Carbon Impact
Octopus Energy

Octopus Energy

4.7 (856 reviews)
Best for Innovation

UK's largest energy supplier bringing innovative pricing and 100% renewable energy to NZ.

100% Renewable Smart Tariffs UK Leader
Frank Energy

Frank Energy

4.4 (1,342 reviews)
Best Simple Plans

No-frills electricity provider with straightforward pricing and honest service.

Simple Pricing No Frills Transparent
Pulse Energy

Pulse Energy

4.3 (892 reviews)
Best for Wellington

Community-focused provider with strong local presence in Wellington region.

Community Focus Local Support Green Options
Ecotricity

Ecotricity

4.5 (645 reviews)
Best for Environment

100% renewable energy provider with carbon zero certification and eco rewards.

100% Renewable Carbon Zero Eco Rewards
GLOBUG

GLOBUG

4.2 (423 reviews)
Best Prepay Power

Prepay electricity specialist with no credit checks and pay-as-you-go options.

Prepay Power No Credit Checks Pay As You Go
Megatel

Megatel

4.1 (287 reviews)
Best Personal Service

Small provider offering personalized service and flexible terms.

Personal Service Flexible Terms Small Provider
Toast Electric

Toast Electric

4.3 (198 reviews)
Best Digital Experience

New digital-first provider with innovative approach to electricity retail.

Digital First Simple Pricing New Provider

Power Company Reviews - Frequently Asked Questions

What are the best electricity rates in NZ?

Based on our reviews, the best electricity rates come from Powershop (22.8¢/kWh), Electric Kiwi (23.5¢/kWh), and Mercury Energy (24¢/kWh). However, the best provider for you depends on your usage patterns, location, and service preferences.

Which are the cheapest energy providers?

The cheapest energy providers according to customer reviews are Powershop, Electric Kiwi, and Flick Electric. These providers consistently offer the lowest unit rates and attractive sign-up bonuses for new customers.

How do I compare electricity providers?

When comparing providers, read customer reviews for service quality, check unit rates and daily charges, review contract terms, and consider additional features. Our reviews include real customer experiences to help you make informed decisions.

Which power company has the best customer service?

Based on customer reviews, Electric Kiwi (4.8/5 stars) and Mercury Energy (4.7/5 stars) consistently receive the highest ratings for customer service, followed by Meridian Energy (4.6/5 stars).

Are online power companies reliable?

Yes, online-focused providers like Electric Kiwi and Powershop are very reliable with high customer satisfaction ratings. They often offer better rates due to lower overhead costs and provide excellent mobile apps and digital tools.

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