Quick Take
Pros
- Competitive dual fuel rates
- Local customer service
- Simple plan structure
- Smart home solutions
- Flexible payment options
Cons
- Limited availability in some areas
- Basic online tools
- Fewer plan options
Key Features
Dual Fuel
Combined electricity and gas services
Smart Home
Connected home energy solutions
Local Support
NZ-based customer service
Available Plans
Rating Distribution
5 ★
65%
4 ★
20%
3 ★
10%
2 ★
3%
1 ★
2%
Customer Reviews
John Smith
Verified Customer
★★★★★
1 March 2025 Great service from Nova Energy. The rates are competitive and customer service is excellent.
Sarah Wilson
Verified Customer
★★★★
15 February 2025 Good overall experience. The online portal is easy to use and billing is straightforward.
Mike Brown
Verified Customer
★★★★★
1 February 2025 Switching was easy and I'm saving money each month. Very happy with the service.