Contact Energy

Contact Energy Review

4.5
(1,432 reviews)
Established: 1995
Headquarters: Wellington, NZ
Customers: 400,000+

Quick Take

Pros

  • Flexible payment options
  • Good Energy program
  • Strong customer service
  • Nationwide coverage
  • Multiple plan options

Cons

  • Variable rates can fluctuate
  • Some plans require long-term commitment
  • Higher rates in certain regions

Key Features

Good Energy

Rewards program for loyal customers

Flexible Payments

Multiple payment options and schedules

Smart Home

Integration with smart home devices

Available Plans

Freedom Plan

From $128/month

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  • No fixed term
  • Flexible payments
  • Good Energy rewards

Sure Saver

From $125/month

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  • Fixed rates
  • $200 credit
  • 24-month term
4.5

Expert Rating

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Rating Distribution

5 ★
65%
4 ★
20%
3 ★
10%
2 ★
3%
1 ★
2%

Customer Reviews

John Smith Verified Customer
★★★★★
1 March 2025

Great service from Contact Energy. The rates are competitive and customer service is excellent.

Sarah Wilson Verified Customer
★★★★
15 February 2025

Good overall experience. The online portal is easy to use and billing is straightforward.

Mike Brown Verified Customer
★★★★★
1 February 2025

Switching was easy and I'm saving money each month. Very happy with the service.