Genesis Energy

Genesis Energy Review

4.4
(1,876 reviews)
Established: 1999
Headquarters: Auckland, NZ
Customers: 500,000+

Quick Take

Pros

  • Fixed Price Promise
  • Comprehensive loyalty program
  • Advanced mobile app
  • Dual fuel options
  • Wide coverage

Cons

  • Premium pricing in some regions
  • Complex plan structure
  • Exit fees on fixed terms

Key Features

Price Promise

Lock in your rates for price certainty

Loyalty Rewards

Earn points on your power bills

Energy IQ

Smart energy monitoring tools

Available Plans

Freedom

From $132/month

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  • Flexible terms
  • Loyalty rewards
  • Energy IQ access

Price Protection

From $128/month

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  • Fixed rates
  • $100 credit
  • Price guarantee
4.4

Expert Rating

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Rating Distribution

5 ★
65%
4 ★
20%
3 ★
10%
2 ★
3%
1 ★
2%

Customer Reviews

John Smith Verified Customer
★★★★★
1 March 2025

Great service from Genesis Energy. The rates are competitive and customer service is excellent.

Sarah Wilson Verified Customer
★★★★
15 February 2025

Good overall experience. The online portal is easy to use and billing is straightforward.

Mike Brown Verified Customer
★★★★★
1 February 2025

Switching was easy and I'm saving money each month. Very happy with the service.